Ordering Info

Visit our quote request page to recieve a quote for your desired product(s). You can use the following methods when you're ready to order.

Request Quote

Purchase Orders

New customers can establish an open account with us by sending the following information regarding your company:

  • Company name
  • Company contact
  • Bill To address
  • Telephone and fax numbers
  • 3 Trade references

Please be sure to include the following information on you purchase requests to ensure quick and accurate processing and shipment of your order:

  • Complete Ship To address, including postal code where applicable
  • Required shipping method

Unless otherwise specified, all shipments will be sent via UPS.

Fax & Email Orders

To order by fax or email, send your signed purchase order and company information (see below) to the attention of our sales department at:

(413) 731-7767 (fax)
or
orders@uvitron.com (email)

Phone Orders (U.S. customers only)

We will be happy to process your product orders by phone - call (413) 731-7835. We accept MasterCard, Visa, Discover and American Express for phone order payments (see Credit Card Order information below).

Credit Card Orders

In order for us to accurately and safely process your credit card orders, we request that you supply us with complete account, card-holder, and shipping information. Please complete the following form, and send it to us via email or fax, or be prepared to supply the information over the phone to one of our customer service representatives:

Credit Card Order Form

International Orders

Uvitron has extensive experience processing and fulfilling international as well as domestic orders. We have successfully shipped products to destinations around the globe.

To contact us from outside the United States, call: 00-1-413-731-7835
or send us an email message at: sales@uvitron.com

For first time international orders, prepayment is required. Payments may be made by certified bank check, or direct wiring of funds (necessary information provided at time of order).

Shopping Online

To order UV curing accessories online, visit our online store. We offer a variety of lamps, radiometers, light guides and other accessories for our flood and spot curing systems.

Return Policy

All product returns must be first authorized by our Customer Service department. A Uvitron service representative will issue a Return Material Authorization Number, which must be printed clearly on the top of the shipping carton, and on the accompanying packing slip. Any unauthorized returns will be refused by our receiving department, so please call us first.

Returned products or demonstration units must be received in new condition, with no damage, dents, scratches or adhesive stains. Products should also be sent in the original packaging and shipping cartons to ensure proper protection during return transit. Some items may be subject to restocking fees. Account credits or refunds will be issued after returned equipment is received and inspected. Unfortunately, we can not accept custom or non-stocked items returned for credit or refund.

To speak with a customer service representative, call: (413) 731-7835
or send email to: customer_service@uvitron.com