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PRODUCT ORDERING |
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| PHONE
ORDERS (U.S. customers only) |
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| We will be happy to process your
product orders by phone - call (413) 731-7835. We
accept MasterCard or Visa for phone order payments (see Credit Card
Order information below). |
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| CREDIT CARD
ORDERS |
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In order for us to accurately and
safely process your credit card orders, we request that you supply
us with complete account, card-holder, and shipping information.
Please complete the following form, and send it to us via email or
fax, or be prepared to supply the information over the phone to one
of our customer service representatives:
Credit Card Order Form
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| FAX
& EMAIL ORDERS |
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To order by
fax
or email, send your signed
purchase order and company information (see below) to the attention
of our sales department at:
(413) 731-7767
(fax)
or
sales@uvitron.com (email) |
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| PURCHASE
ORDERS |
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New customers can establish an
open account with us by sending us the following information
regarding your company:
- Company name
- Company contact
- Bill To address
- Telephone and fax numbers
- 3 Trade references
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Please be sure to include the
following information on you purchase requests to insure quick and
accurate processing and shipment of your order:
- Complete Ship To address, including
postal code where applicable
- Required shipping method
Unless otherwise specified, all shipments will
be sent via UPS.
Sorry, P.O. boxes not accepted. |
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| INTERNATIONAL
ORDERS |
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Uvitron has extensive experience
processing and fulfilling international as well as domestic orders.
We have successfully shipped products to destinations around the
globe.
To
contact us from outside the United States, call 00-1-413-731-7835
or send us an email message at:
sales@uvitron.com
For
first time international orders, prepayment is required.
Payments may be made by certified bank check, or direct wiring of
funds (necessary information provided at time of order).
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| SHOPPING
ONLINE |
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| To Order UV curing
accessories online, click the Shop icon in the upper
right corner of any product page, or click here:
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| RETURNS |
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| All product returns must be first
authorized by our Customer Service department. A Uvitron
service representative will issue a Return Material Authorization
Number, which must be printed clearly on the top of the shipping
carton, and on the accompanying packing slip. Any unauthorized
returns will be refused by our receiving department, so please call
us first. Returned products or
demonstration units must be received in new condition, with no
damage, dents, scratches or adhesive stains. Products should
also be sent in the original packaging and shipping cartons to
insure proper protection during return transit.
Some items may be subject to restocking fees. Account credits
or refunds will be issued after returned equipment is received and
inspected. Unfortunately, we can not accept custom or
non-stocked items returned for credit or refund.
To speak with a customer service
representative, call (413) 731-7835
or send email to:
customer_service@uvitron.com |
